Join the Freelancers Union Team

Reports to: Legal Program Director

Works closely with: Legal Program Director and Managing Attorney

Schedule: Part-time, approximately 20 hours per week

Compensation: $25/hour

Employment Classification: Part-time, non-exempt employee

Location: Hybrid — New York City; approximately one in-office day per week

To apply: Please send a cover letter and resume to resume@freelancersunion.org

Position Summary 

Freelancers Union seeks an organized and mission-driven Legal Program Coordinator to support the day-to-day operations of its growing Legal Program.

This position serves as the primary point of contact for freelancers seeking legal assistance through our legal clinic, ensuring that every member of the Freelancers Union receives timely communication, appropriate referrals to our legal partners, and the support needed. The Coordinator will manage case administration, legal clinic logistics, and partner coordination while working under the supervision of the Legal Program Director and Managing Attorney.

While this is currently a part-time role, we are looking for someone who is interested in potentially growing into a larger part of the organization and a full-time opportunity through their work with the Legal Program. The role is ideal for someone interested in public policy, public interest law, advocating for worker justice, and working on a close-knit team, at a dynamic and growing city-funded organization.

Job Responsibilities

Freelancer Intake & Case Management

• Review new legal clinic submissions through the Freelancers Union intake system and respond in a timely manner.
• Conduct initial intake conversations with freelancers and collect relevant documentation.
• Conduct preliminary legal and factual research at the direction of Program Director/Managing Attorney.
• Monitor active matters and follow up with freelancers on an ongoing basis as needed through video, phone, and/or email consultations.
• Maintain accurate case notes and tracking records for the clinic.
• Coordinate with Legal Program Director and Managing Attorney for note-sharing and meeting scheduling for larger legal matters.
• Flag novel or high-impact legal issues for the Legal Program Director.
• Coordinate meetings, consultations, and follow-up communications among freelancers, attorneys, and partner organizations.
• Send reminders and follow-ups to freelancers and partners about ongoing complaints.

Member Communications

• Serve as the primary point of contact for freelancers throughout the intake and referral process by responding to questions and status inquiries.
• Coordinating calls/meetings and any follow-up communications with members who reach out through partners other referral sources.
• Prepare initial drafts of demand letters and other routine correspondence for review and approval by the Legal Program Director and/or Managing Attorney.

Referrals & Partner Coordination

• Help connect freelancers with appropriate legal, government, and nonprofit resources, including organizations such as Volunteer Lawyers for the Arts, the NYC Department of Consumer and Worker Protection, legal aid organizations, pro bono attorneys, and relevant state and local agencies.
• Maintain and strengthen the Legal Program’s referral network and internal directory of resources.
• Track referrals and follow up with freelancers and partners as appropriate.

Program Administration

• Help manage the day-to-day logistics and administration of the legal clinic.
• Build and maintain internal templates, resources, and operating procedures.
• Track clinic activity, referrals, outcomes, and recovered payments.
• Prepare regular program metrics and activity reports.
• Identify opportunities to improve intake, case tracking, member communications, and other Legal Program systems.

Qualifications

Required

• Bachelor’s degree or equivalent professional experience.
• Excellent organizational and administrative skills and strong attention to detail.
• Strong written and verbal communication skills.
• Ability to communicate professionally and empathetically with individuals experiencing legal or financial challenges.
• Ability to exercise sound judgment when handling sensitive information and triaging member concerns.
• Ability to work independently while collaborating closely with a small team.
• Proficiency with Google Workspace and Microsoft Office.
• Demonstrated interest in workers’ rights, public interest work, access to justice, or related issues.

Preferred

• Experience working in a legal services, nonprofit, freelance, or public interest environment
• Familiarity with employment law, contract law, or freelancer rights
• Interest in public policy, labor and employment law, or access to justice initiatives
• Paralegal certificate or equivalent legal experience

Who We’re Looking For

• The ideal candidate is highly organized, detail-oriented, empathetic, and comfortable taking ownership of day-to-day responsibilities. They are an excellent communicator who can build trust with freelancers seeking assistance while maintaining appropriate professional boundaries and confidentiality.
• We’re especially interested in candidates who are excited about supporting independent workers, expanding access to legal resources, and helping build a Legal Program with both local and national impact.

Compensation & Benefits

• This is a part-time, non-exempt position working approximately 20 hours per week at $25/hour.
• Employees receive paid leave and other benefits in accordance with applicable law and Freelancers Union policies.

About Freelancers Union

• Freelancers Union is dedicated to advancing the rights and interests of independent workers. Through advocacy, education, benefits, community, and direct services, we work to ensure that freelancers have the protections, resources, and voice they need to thrive.
• Freelancers Union is an equal opportunity employer. We encourage applications from candidates with diverse backgrounds and experiences and from individuals committed to advancing economic security and opportunity for independent workers.